Terms & Conditions
1. Appointment as a Customer
Ace Printing hereby appoints the entity listed on the website located at https://www.aceprintingnl.com/. As a Customer, you have the right to purchase products.
2. Placing and Acceptance of Orders
You agree to submit orders to Ace Printing from time to time for Ace Printing products and services. Orders can be placed by internet, phone, fax or mail. Orders for cheques should include a bank specification sheet or a check marked "void" (sorry, no deposit tickets). First time orders with new artwork can only be accepted by internet or mail, as faxing can distort logo artwork. Custom logos and other customer artwork may be redrawn to meet printing specifications, for which there will be an additional charge. Imprint information will be printed in our standard format, as shown in the catalogue, unless otherwise noted on the order. Please specify starting number when applicable. Please note, the owner of any trademark, service mark, logo, or copyrighted material has the exclusive right to use and reproduce such material. You therefore cannot reproduce any unlicensed trademarks, service marks, logos, or copyrighted material onto printed materials and merchandise via the service offered through this web site without authorization from the owner. We may contact you to verify that this authorization is in place.
All orders are subject to acceptance by Ace Printing. Ace Printing’s order cancellation charges and restocking fees, as well as these Terms.
3. Prices and Payment
Prices are subject to change without prior notice or obligation. Prices do not include shipping, handling, applicable sales or other taxes or service charges, all of which are payable by you. Orders are subject to credit approval. Prepayment will speed first-time orders through our credit department. For Customers having received credit approval, terms are net 30 days from the date of invoice. In the event that open account terms cannot be established, terms are Payment with Order. Initial orders for sales materials do not require prepayment. If an account is past due, any new orders will be held until payment is received for the outstanding balance. A $15.00 late fee will be assessed on each past due invoice, subject to applicable law. (ACE PRINTING) reserves the right to change a Customer’s open account status if payment history warrants.
We'll ship products with standard imprints within seven to ten business days. Orders with custom artwork and special printing instructions will take longer. Stock products ship in 24 hours.
5. Support from Ace Printing
Ace Printing representatives are available Monday through Friday 7:30-2:30 EST at firstname.lastname@example.org. Ace Printing representatives will gladly answer all questions concerning the products, ordering and invoicing.
We will provide full credit, replacement or refund, including any shipping charges paid, for products found to contain errors made by us and for standard pre-designed products that were not printed using customer-supplied electronic art files. Final responsibility for the quality of all customer-supplied electronic files rests with the customer or their agent/designer. If an order is incorrect due to errors in supplied electronic files, the customer will receive a 50% courtesy discount when reprinting the order. Returned orders are subject to a 20% restocking fee. This discount does not apply to orders valued at $1,000.00 or greater, before applying discounts. We encourage you to review the proof carefully, before final proof approval, to ensure accuracy. Ace Printing is not responsible for punctuation, spelling or grammatical errors, inferior quality or low resolution images supplied or design errors made by you or your customers. Ace Printing liability does not extend beyond a replacement, credit or refund for our products. THE ABOVE WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
7. Limitation of Liability
IN NO EVENT WILL ACE PRINTING BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE OR DESCRIPTION IN CONNECTION WITH THIS AGREEMENT OF THE PROGRAM, OR DAMAGES RESULTING FROM ANY USE OR MISUSE OF ANY PRODUCT OR ANY ACT OR OMISSION BY ACE PRINTING , EVEN IF ACE PRINTING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACE PRINTING CUMULATIVE LIABILITY UNDER THIS AGREEMENT WILL BE LIMITED TO THE TOTAL OF ALL FEES PAID FOR THE 12-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO ANY SUCH LIABILITY.
A party may from time to time disclose (the "Disclosing Party") confidential information ("Confidential Information") to the other party (the "Recipient") in connection with the business relationship set forth herein. Recipient agrees to access, use and disclose the Confidential Information of Disclosing Party only in connection with fulfilling its obligations under this Agreement and for no other purposes, except that Ace Printing may access, use and disclose such information to protect against actual or potential fraud or unauthorized transactions, to comply with legal requirements or for other purposes permitted by law. Confidential Information shall not be construed to mean any information which is:
- (a) or becomes part of the public domain without violation of this Section 6;
- (b) known by Recipient prior to disclosure by Disclosing Party;
- (c) rightfully received by Recipient from a third party having the right to disclose such information; or
- (d) developed by Recipient independent of Disclosing Party's otherwise Confidential Information.
You agree to defend, indemnify and hold Ace Printing and its affiliated companies harmless from and against any and all liabilities, claims, damages, penalties, causes of action, costs and expenses (including, without limitation, attorneys' fee and costs of litigation) incurred by or asserted against Ace Printing or any of its affiliated companies that arise out of or are incidental to your conduct of business under this Agreement or the products or services provided hereunder.
This Agreement shall be construed with the laws of state of Newfoundland, excluding its conflict of law provisions. Any action relating to this Agreement must be brought in the federal or state courts located in Corner Brook, Newfoundland and you irrevocably consent to the jurisdiction of such courts. You may not assign this Agreement, by operation of law or otherwise, without Ace Printing's prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and enforceable against the parties and their respective successors and assigns. If any clause of these Terms is declared illegal or invalid, the balance of these Terms shall remain enforceable, the clauses herein being severable. No act or failure to act by Ace Printing here under shall constitute a waiver by Ace Printing of any term or condition herein. No course of dealing between the parties will be deemed effective to modify or discharge any rights or obligations of either party. This Agreement and any documents incorporated herein by reference constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes any prior or contemporaneous agreements or understandings, written or oral, concerning the subject matter hereof. This Agreement constitute the final and complete agreement between you and Ace Printing regarding the subject matter herein and supersedes all prior and contemporaneous, understandings, agreements and communications, written or oral, with respect to the subject matter hereof.